Personal Conflict Style Quiz /12 Answer the following questions to find out your Conflict Style NOTE: This tool is for your awareness and growth so answer as honestly as you can, thinking about how you really handle conflict most of the time, not how you think you should. You can't get this wrong. Your individual answers will never be shared. Please provide your name and email so we can send you your results. Your information will be kept 100% private. NameEmail 1 / 12 My belief about conflict is: it is irrational/pointless. it should be solved through negotiation. it is a contest of will. it should be avoided. it is natural but solvable. 2 / 12 How do you think your co-workers would describe you? They would say I take the lead and make quick decisions. They would say I’m good at helping everyone meet each other half-way to achieve outcomes. They would say I’m good at maintaining peace and am supportive of others’ decisions. They would say I tend to focus on the risks and comply with the outcomes. They would say I explore all angles and am open to the expertise of others when making decisions. 3 / 12 Which statement below is most true for you? The best possible outcome occurs when I stand firm in my position. The best possible outcome happens when everyone works together on a solution. The best possible outcome occurs when everyone gets something rather than nothing. The best possible outcome occurs when I surrender my position for the overall good of the group. The best possible outcome occurs when conflict is avoided. 4 / 12 When involved in a conflict, I tend to: brainstorm for solutions that will please everyone. agree for the sake of harmony/resolution. focus on what I might be willing to give up. insist on my own position/solution. remain silent while others discuss. 5 / 12 A person involved in a conflict should: try to win. work toward finding a common ground with the other participants. work with others to solve the problem. let the other participants work it out. work toward preserving the relationships with the other participants. 6 / 12 When working toward conflict resolution, you should: be cautious of the other participants' motivation. respect the interests of everyone involved. prioritize the needs or feelings of the other participants above your own. stay neutral. be open to giving in for the sake of resolution. 7 / 12 I believe conflict is: an opportunity for people to solve a problem together. a situation in which I should stand my ground. unpleasant or uncomfortable. best resolved with kindness. a situation that requires negotiation. 8 / 12 In a conflict, the role I am most comfortable with is: a participant equally involved with others to solve the problem. a bystander. a friend. an opponent. a participant willing to bargain if necessary. 9 / 12 When involved in a conflict with others, I most respect the person who: is willing to give up part of his or her position. seeks expertise and considers all opinions equally. attempts to deflect the conflict. stands by his or her own position. changes his or her position to achieve harmony. 10 / 12 A successful conflict resolution is one in which: I was able to avoid committing to any one side. I stood my ground and avoided sacrificing anything. all participants participated equally and are happy with the outcome. the relationships among participants did not suffer. all participants were willing to make sacrifices to end the conflict. 11 / 12 Which statement below most closely reflects your belief about conflict resolution? Having an open mind and listening to all sides is essential to solving a problem or conflict. Maintaining peaceful relationships is more important than whatever the issue is. Conflict cannot be resolved without everyone being willing to compromise. I should fight for my own position, applying pressure if necessary. Conflict is unnecessary and avoidable. 12 / 12 The most effective response to resolving a conflict is to: stay away from it. be open to changing one’s position so the best outcome for all participants can be achieved. avoid giving in to others. be open to making sacrifices. cooperate and put other's concerns before my own.
