Conflict Styles Quiz /12 Answer the following questions to find out your Conflict Style NOTE: This tool is for your awareness and growth so answer as honestly as you can, thinking about how you really handle conflict most of the time, not how you think you should. You can't get this wrong. Your individual answers will never be shared. Please provide your name and email so we can send you your results. Your information will be kept 100% private. NameEmail 1 / 12 A successful conflict resolution is one in which: I stood my ground and avoided sacrificing anything. all participants participated equally and are happy with the outcome. the relationships among participants did not suffer. I was able to avoid committing to any one side. all participants were willing to make sacrifices to end the conflict. 2 / 12 When involved in a conflict with others, I most respect the person who: changes his or her position to achieve harmony. is willing to give up part of his or her position. stands by his or her own position. attempts to deflect the conflict. seeks expertise and considers all opinions equally. 3 / 12 I believe conflict is: an opportunity for people to solve a problem together. a situation in which I should stand my ground. best resolved with kindness. unpleasant or uncomfortable. a situation that requires negotiation. 4 / 12 How do you think your co-workers would describe you? They would say I take the lead and make quick decisions. They would say I tend to focus on the risks and comply with the outcomes. They would say I’m good at helping everyone meet each other half-way to achieve outcomes. They would say I’m good at maintaining peace and am supportive of others’ decisions. They would say I explore all angles and am open to the expertise of others when making decisions. 5 / 12 Which statement below most closely reflects your belief about conflict resolution? Maintaining peaceful relationships is more important than whatever the issue is. Conflict cannot be resolved without everyone being willing to compromise. Conflict is unnecessary and avoidable. Having an open mind and listening to all sides is essential to solving a problem or conflict. I should fight for my own position, applying pressure if necessary. 6 / 12 When working toward conflict resolution, you should: be cautious of the other participants' motivation. respect the interests of everyone involved. prioritize the needs or feelings of the other participants above your own. stay neutral. be open to giving in for the sake of resolution. 7 / 12 When involved in a conflict, I tend to: agree for the sake of harmony/resolution. brainstorm for solutions that will please everyone. insist on my own position/solution. focus on what I might be willing to give up. remain silent while others discuss. 8 / 12 My belief about conflict is: it is a contest of will. it is natural but solvable. it should be avoided. it is irrational/pointless. it should be solved through negotiation. 9 / 12 The most effective response to resolving a conflict is to: cooperate and put other's concerns before my own. be open to changing one’s position so the best outcome for all participants can be achieved. stay away from it. be open to making sacrifices. avoid giving in to others. 10 / 12 A person involved in a conflict should: work with others to solve the problem. work toward preserving the relationships with the other participants. work toward finding a common ground with the other participants. try to win. let the other participants work it out. 11 / 12 In a conflict, the role I am most comfortable with is: a friend. a bystander. a participant willing to bargain if necessary. a participant equally involved with others to solve the problem. an opponent. 12 / 12 Which statement below is most true for you? The best possible outcome occurs when everyone gets something rather than nothing. The best possible outcome occurs when I stand firm in my position. The best possible outcome happens when everyone works together on a solution. The best possible outcome occurs when conflict is avoided. The best possible outcome occurs when I surrender my position for the overall good of the group.
