Refining how we communicate and listen is the key to being professional and effective. This course presents techniques for improving how we write and speak - so we can be heard and understood the first time we say it. It also focuses on our listening abilities - how to be more present in every conversation. We take a look at communication methods and give your team an opportunity to gain clarity and plan for better communication channels with customers and each other.
With over 15 years of management experience in the heavy equipment industry, Amy has worked internationally with OEMs and their subsidiaries and worked in each business area of the industry. She also has worked with Associated Equipment Distributors delivering talks and contributing articles.
MBTI: ENFP | Strengths Finder: Strategic, Communication, Ideation, Futuristic, Individualization