Refining how we communicate and listen is the key to being professional and effective. This course presents techniques for improving focus when we interact - how to be more present in every conversation so we understand what customers and co-workers need to get the job done. Tired of sending emails and not getting a timely response? Learn to write an email so you get action and responses.
With over 15 years of management experience in the heavy equipment industry, Amy has worked internationally with OEMs and their subsidiaries and worked in each business area of the industry. She also has worked with Associated Equipment Distributors delivering talks and contributing articles.
MBTI: ENFP | Strengths Finder: Strategic, Communication, Ideation, Futuristic, Individualization