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Question 1 of 3
1. Question
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Question 2 of 3
2. Question
Below is a list of Reason Codes. Drag the codes from top to bottom in the order you would use them most (e.g. drag the code you would use the most to the top of the list, followed by your second, third, fourth most used, and so on.)
Rebuild
Monthly
Customer Damage
Rework
Kcare/PM
Appraisal/Quote/Demo/Training
Field Campaign
Incremental Sales
Accident/Fire/Notify Manufacturer
Normal
Policy
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Question 3 of 3
3. Question
Below is a list of Down Time Delay DTD Codes. Drag the codes from top to bottom in the order you would use them most (e.g. drag the code you would use the most to the top of the list, followed by your second, third, fourth most used, and so on.)
Tech Availability
Need to Quote
Pre-Planned Repair
MSHA Planned Repair
Travel Delay
Emergency Repair
MSHA Scheduled PM
Weather Delay
Extended BO Parts
MSHA Emergency Repair
Waiting for KOWA
Scheduled PM
Pending Approval
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Service Manager Reason Code Survey
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