Field Technicians Professional Development
Become as much of an expert with people as you are with equipment. This course walks you through every facet of becoming a professional at work. Customers trust your expertise when you can explain your process well, communicate clearly and reinforce your professional workmanship with solid, professional behavior. Techniques are presented to help you speak, listen, complete paper work, train for new knowledge and product changes, communicate clearly, and present yourself in a more competent and confident manner. Anxious around customers and negative situations? This course will help you enter an unknown situation with confidence so you get satisfied customers and top ratings for service.